Internal Communications
- Design and creating of training guides and documentation for virtual learning
- Video Training demos for trainees
- Online communication including email, video presentations, chat, and live webmeetings
People Management
- Design and creating of training guides and documentation for virtual learning
- Video Training demos for trainees
- Online communication including email, video presentations, chat, and live webmeetings
Operations
- Scaled operations through 200% growth in a single season
- Managed 700% division growth over 8 years
- Spearheaded collaboration of my team’s operations with client operations and computer systems
- Managed the budgets for 6 data center contracts around the world
- Created spreadsheet systems to manage expenditures, rewards calculations, and crypto wallet addresses involving millions of dollars of tokens/month
- Working with overseas investors and startup key players
Technical Skills
- Microsoft Office suite including Excel (advanced skills), Word, Powerpoint
- OpenOffice Calc suite
- Google Docs suite including Sheets (advanced skills), Docs, Forms, Slides
- ZenDesk Support & Sell
- Airtable
- Zapier
- MailChimp
- Shopmetrics & Sassie
- TeamPay
- Asana
- WordPress
- Client Proprietary Software
…and constantly growing